This Agreement defines the relationship between the Seller, on the one hand, and the Buyer who ordered the Goods on this Site. The Seller reserves the right to amend the terms of this Agreement at any time. The buyer must refer to the terms of the Agreement each time immediately before placing a new Order.
1.1. Buyer is a capable, adult individual or legal entity placing Orders on the website http://japgoods.com/
1.2. Online store - a site with an address on the Internet http://japgoods.com/ The Site contains information about the Seller's working conditions and the Goods offered by the Seller for purchase.
1.3. Website - http://japgoods.com/
1.4. Product - an object or intellectual product in the civil circulation of Japan and put up for sale on the Site.
1.6. Postage of the Order - the transfer by the Seller to the postal service of a set of Goods in a single package (parcel). The transfer is carried out for the purpose of delivering the Goods to the Buyer's address.
2. Subject of the Agreement
2.1. The Seller delivers and transfers, and the Buyer receives from Japan the Goods paid for by him in accordance with the Order placed on the Website.
3. General provisions
3.1. The Buyer's full acceptance of the terms of the Agreement is the Buyer's payment when placing the Order.
3.2. The Buyer's placing an Order means that the Buyer has sufficiently familiarized himself with the Goods for his decision to purchase them, and also accepts the terms of delivery, the price of each Goods in the Order, together with the final price of the entire Order.
3.3. The order is considered executed upon completion of the Postage of the Order to the delivery address specified by the Buyer when placing the Order. Upon the execution of the Order, the obligations of the Seller to the Buyer are considered fulfilled.
3.4. Prior to the execution of the Order, the Buyer or the Seller has the right to cancel the Order without giving any reason. In case of cancellation of the Order by the Seller, the funds are returned to the Buyer in full in a pre-agreed manner. In case of cancellation of the Order by the Buyer, the money will be returned minus the costs already made by the Seller to fulfill the Order until the moment of its cancellation.
3.5. After placing the Order by the Buyer along with the payment, the terms of this Agreement cannot be changed without the consent of both parties.
4. The order of work of the Seller
4.1. When forming a set of Products for the Order, the Buyer follows the generally accepted procedure for online stores provided by software on the Site. Namely, the Buyer places the Goods in a conditional Basket on the Site, thereby forming a set of Goods intended for payment.
4.2. The Seller informs the Buyer about the estimated date of the Order Postage. In the course of the Seller's work on the Order, the date of the Order Postage is adjusted by the Seller depending on the circumstances.
4.3. If the Seller decides that there is no possibility of supplying any Goods in the Buyer's Order, the Seller has the right to cancel this Goods from the Order without agreement with the Buyer. However, the Seller must immediately inform the Buyer of this cancellation. Funds paid for the canceled Goods are returned to the Buyer in full in a pre-agreed manner. The Buyer has the right to cancel the Order completely.
4.4. Communication between the Buyer and the Seller is carried out mainly via the Internet. Calls to the phone numbers of the Buyer and the Seller are possible in emergency situations.
5. Price and Order of Payment
5.1. The price for each Product is indicated in US dollars and at the same time in a number of other currencies. The actual price is only the price expressed in US dollars. Payment for the Order is made by the Buyer in one way or another in any currency. The available payment methods for the Order are described in detail on the Site in the appropriate section.
5.2. When paying, the Buyer follows the procedure provided by software on the Site.
5.3. The final price of the Order is automatically calculated on the Site by summing the prices of all Products included in the Order. The price for delivery from Japan to the address specified by the Buyer is added to the amount received. The delivery price is also calculated automatically and added to the price of the Goods.
5.4. The price for the delivery of an Order from Japan is calculated on the Site. The total weight of all Products included in the Order is automatically correlated with the official postal service pricing table for delivery to the country of destination. The weight of each Product on the Site has been adjusted upward in order to take into account the average weight of the postal package. In principle, the product cannot be sent by mail to the buyer's address without additional postal packaging. In case of a noticeable difference between the automatically calculated weight of the parcel with the Goods from the weight of the real parcel, the delivery cost is regulated by the Seller manually. Namely, part of the delivery costs are returned to the Buyer, or part of the delivery costs are paid by the Buyer at the request of the Seller.
6. Formation of Parcels and Delivery of Goods
6.1. When placing an Order, the Buyer chooses a company that provides postage. It is possible to use other delivery services as agreed between the Buyer and the Seller.
6.2. The goods of one Order are sent in a single package (parcel) in order to reduce the costs of the Buyer for postage.
6.3. The Seller transfers the Buyer's Goods to the postal service in packaging that, in the Seller's opinion, ensures their safe transportation.
6.4. The Buyer independently monitors the movement of the parcel with the Goods to the address specified by the Buyer after the Seller has completed the Postage of the Order.
6.5. The Seller packs the Goods of one Order together with an accompanying document (invoice) containing a list of the Goods in the package (parcel), their quantity, price, formal features of the Goods (color, weight, etc.), delivery terms and information about the sender and recipient.
7. Obligations of the Seller
7.1. Deliver the Goods in accordance with the Order made by the Buyer and the terms of this Agreement.
7.2. Maintain the confidentiality of the data provided by the Buyer and not disclose them to third parties, if this does not contradict the current legislation of Japan.
7.3. Provide information on the execution of the Order upon receipt of a request from the Buyer, but not more often than once every three days.
7.4. Contribute to the resolution of a dispute, if any, between the Buyer and the postal service.
8. Obligations of the Buyer
8.1. Take full responsibility for the selection of the Products.
8.2. Pay for the Goods when placing an Order.
8.3. If the Buyer receives the Goods from the postal service in violation of the terms of the Order on the quantity, range, completeness and condition of the Goods, notify the Seller of these violations.
8.4. The Seller, within his capabilities, contributes to the resolution of a dispute in the event of a dispute between the postal service and the Buyer. In this connection, the Seller recommends that the Buyer open the outer packaging of the parcel in the presence of a delivery service representative and check the safety of the Goods, inspect the Goods for the integrity of their individual packages. After making sure that the packages are safe, open each individual package and check the presence of the Goods in it. After making sure that the Goods are present and that there is no damage on it, check the accompanying document (invoice) with the contents of the parcel. If there are claims, demand from the representative of the postal service to draw up an Act of external inspection and an Act of inspection of goods in 3 copies. The Act of external inspection describes the damage to the outer packaging, and the Act of inspection of goods describes all damage to individual packages of goods, incompleteness and damage to the Goods themselves.
8.5. The Buyer undertakes to timely and fully provide accurate information necessary for the Seller's work. In the event of a lack of such information or doubts about its reliability, the Seller has the right to suspend the execution of the Order.
8.6. If it is necessary for the Seller to return the funds to the Buyer and if it is impossible to return the funds other than by bank transfer, the Buyer is obliged to inform the Seller of the bank account details to which the Seller will be able to transfer the returned funds.
9. Terms of service and repair of the Goods purchased by the Buyer
9.1. If the Buyer discovers damage to the Product, problems in its operation, inconsistency with the parameters declared by the Manufacturer, etc., the Seller will try to do everything in his power to repair the Product, up to its complete replacement. At the same time, repairs and replacements, together with related postage, cannot in principle be carried out at the expense of the Seller. In particular, with the consent of the Seller, the Buyer can send the goods back to Japan at his own expense. Upon receipt of this Product in Japan, the Seller, on behalf of the Buyer, will demand from the Manufacturer its warranty repair or replacement. In case of refusal to perform warranty repair or warranty replacement, the Seller does not bear any responsibility. Return postage for the return of the product in any case shall be borne solely by the Buyer. With regard to consumables and spare parts for the purchased goods and their preventive maintenance, the Seller tries to do everything in his power to fully meet the needs of the Buyer only at the Buyer's own funds.
10. Limitation of Seller's Liability
10.1. Ownership of the Goods and the associated risks are transferred from the Seller to the Buyer at the time of the execution of the Postage of the Order, i.e. transfer of the Product to the postal service in Japan. Confirmation of the transfer of ownership of the goods are documents issued by the postal service when accepting packaged Goods (parcels). In addition, such confirmation is the tracking number issued by the Japan Post for receiving information about the movement of the parcel on its official website.
10.2. The Seller is not responsible if the sent Goods do not comply with the Customs Code of the Country of destination, the conditions of delivery of the postal service in this Country, including but not limited to the dimensions and weight of the packaging with the Goods (parcels).
10.3. The Seller is not responsible for the collection of Customs Duties upon delivery of the parcel to the Country of destination, does not compensate for them, and also does not represent the interests of the Buyer in the Customs authorities of the Country of delivery of the Goods.
10.4. The Seller is not responsible for the actions of related services and services used by the Seller to perform his work, such as banks, postal services, Internet providers, email services, payment systems, etc.
10.5. The Seller makes every effort to supply the Goods in a state of conformity with the characteristics declared by the Manufacturer, but does not guarantee the fulfillment of this condition. As a result, the Goods purchased by the Buyer cannot be returned, exchanged or repaired at the expense of the Seller. With the consent of the Seller, the Buyer at his own expense can send the goods to Japan for warranty or post-warranty repairs, for warranty replacement of goods, etc. In all these cases, the Seller acts as the Buyer's representative in Japan on a fully paid basis. All consumables and spare parts, if available in Japan, can be ordered and purchased by the Buyer from the Seller for a fee on a fully commercial basis.
10.6. The Seller tries to do everything in his power to ensure the safe transportation of the Goods by means of their proper packaging. However, the Seller is not responsible for damage to the Goods after the Postage of the Order has been completed.
10.7. The Seller is not responsible for damage caused to the Buyer as a result of the proper or improper use of the Goods supplied by the Seller. Responsibility for the Products and the consequences of their use lies solely with the Manufacturer of these Products.
10.8. The Seller reserves the right to refuse the Buyer to purchase any Product without giving any reason.
11. Force majeure
11.1. The parties are exempt from liability for failure to fulfill their obligations if failure is a consequence of such insurmountable circumstances as: war, earthquake, flood, fire and other natural disasters, actions of state authorities, changes in customs regulations, import and export restrictions that arose independently of the Buyer and the Seller ...
12. Dispute Resolution
12.1. In the event of any claims from the Buyer, the Buyer can contact the Seller. The parties will take all measures to resolve differences through negotiations. If the Parties do not come to an agreement, all disputes are subject to consideration in accordance with the procedure provided for by the legislation of Japan.
13. Other conditions
13.1. The recognition by the court of the invalidity of any clause of this Agreement does not entail the invalidity of the remaining clauses.
13.2. All information materials presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Products, including but not limited to color, size and shape. When making purchases, the Buyer must clarify all the parameters of the goods of interest to him by means of direct questions to the Seller. Placing an order and paying for the goods by the Buyer means that all the parameters of the goods are well known to him and specified by the Seller. In addition, this means that the Buyer is a legally capable person at the age recognized by the Law of his country as an age of majority.